Division of Superior Group of CompaniesCall Center Solutions - The Office Gurus

200 Central Avenue, Suite 2000, St. Petersburg, FL 33701
1-888-847-7422

Daily Archives: Jan 16, 2017

Agent Training: It’s an Ongoing Process

For a moment, put yourself in the shoes of a call center agent. You just finished classroom training. You are amped to get started. You’ve learned about the product or service, the telesales methodology, you have listened to demo calls...