Division of Superior Group of CompaniesCall Center Solutions - The Office Gurus

200 Central Avenue, Suite 2000, St. Petersburg, FL 33701
1-888-847-7422

LEARNING MANAGEMENT SYSTEM

CENTRALIZED CONTENT THAT POWERS PERFORMANCE

Connect is a solution to communications problem, facilitating communication in real time and at all levels for users: from senior management to operational users. In addition, it allows communication to occur on different channels, whether through virtual conversations, quality evaluations, interactive training modules, among others.

 

Call Center Learning Management System
Call Center Learning Management System

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I wanted to share my experience visiting the center in San Salvador and facilitating the new hire class.  The visit was thoroughly enjoyable personally and professionally.  Everyone within TOG that I interacted with was professional, competent, friendly, accommodating, and genuinely excited about the opportunity to expand their support for Crius.  To date, all indications are that we’ve selected the right partner to help us grow the business and provide the high degree of customer experience that we expect.

Crius Energy Trust Testimonial Logo
Anthony PovioVice President, Customer Care Crius Energy

My experience has been wonderful with The Office Gurus. I had what I thought was a short timeline and we somehow made it work with agents up and running quickly. They really are experts in the field and are focused on building long term partnerships. I vetted over 15 different companies in my search to outsource and am glad I chose to partner with TOG

Newair Testimonial Logo
Vicky AllardCustomer Service Manager NewAir Appliances
After recently passing the one year mark in our relationship with TOG, I can confidently say we no longer view them as a vendor but as a true partner. Their desire to grow our business through delivering the best possible customer experience has created a strong relationship built on trust and knowing they take great pride in being part of the ARS family.  They have proven to be strong performers but even better people.
ARS Testimonial logo
Jonathan PettusSr. Director, Digital Experience / ARS American Residential Services LLC