REAL TIME CALL GUIDANCE
A tool to offer the best service, promotions, packages, etc., with a couple of clicks. The web application helps agents to find a solution according to the service provided by the account, providing them with information in a fast and timely manner and to properly identify the steps to follow in each specific call. Useful for retention processes. .
![IVR Features REAL TIME CALL GUIDANCE](https://theofficegurus.com/assets/images/real_time_call_guidance_main.jpg)
![IVR Features REAL TIME CALL GUIDANCE](https://theofficegurus.com/assets/images/real_time_call_guidance_result_finder.jpg)
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